Q: Our church has a LCN 4642 was leaking oil took cover off the back check screw was all most all the way out. Can oil be added to unit in field if so how and what type of oil?
A: It is not possible to repair this unit the LCN 4642 in this fashion.
The way that the valves are created they will not accept oil from that path way.
Having said this would you like for us to give you a quote to repair your unit?
Q: To Whom it may concern' Thank you for getting back to us. Yes we would like to have a quote to have our cylinder repaired. Would this require us to send you just the cylinder or the whole unit cylinder and electronics assembly? If you need to contact me please call me. [removed] Thank You, Gary Sciarratta
A: Gary I have called the phone number for listed and left you a voicemail.
The link to the item that this question is posted to will contain the cost and explanation of how the repair or exchange process works.
In that voicemail I left I left you my phone number is well so feel free to call at any time.
Q: Can I send you our current closer and then buy the rebuilt one when you receive this one? So I don't have to deal with refund after-the-fact. Thanks!
A: Yes but certainly we can operate that way.
Q: I have an LCN 4642. The shaft attaching it to the arms has been bent. Can this be bent back into place or repaired? A photo of the unit can be seen here:
View Image
and a video of the damaged unit can be seen here:
Click Here
A: Thank you for the information and video. We can indeed review this item to ascertain our ability to repair the unit, however we would need to have the unit sent to us for a visual inspection. Please reach out to our sales department to make these arrangements.
Q: Can I just get the cover for LCN 4642?
A: Indeed yes you can the part number for the cover only is 4640-72MC and can be seen here:
Click Here
The only difference between the units found at the above search is the finish so please select the proper color to match your installation.
Q: Can I replace just the "push side" closer arm for the LCN 4642 Operator in aluminum? If so, what is the part number?
A: Absolutely you can replace only the closer arm from the 4642 and that part number is 4640-3077 and can be seen here:
Click Here
Q: Have a 4642-3971 closer Id like to get repaired refurbished. Unit works but is quite fast and has a leak. Were a public school in western NY State. Please advise as to your process, thanks.
A: We simply enter an order - we collect payment but since youre a school I can take a purchase order, if you like, you ship it to us, we repair it and send it back.