Q: What is the part number for the replacement shaft only for this dogging assembly?
A: That item is the Dor-O-Matic Shaft.101 as seen here:
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Please let us know if there is anything else we can help with.
Q: Is this product handed L or R?
A: Not at all. These dogging kits are not handed.
Is there a follow up question that we can perhaps attempt to answer? We take pride deep in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: Do I need to disassemble everything in order to replace the old one with this new dogging kit?
A: Indeed yes - significant device disassembly will be required to install the new Dor-O-Matic KIT.1197 Dogging Kit for 2390, 1790, 1690 Series Exit Devices.
Is there a follow up question that we can perhaps attempt to answer? We take deep pride in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: How do I remove and replace the Shaft.101 from the Kit.1197?
A: The replacement of the Dor-O-Matic SHAFT.101 Hex Dogging Shaft from the Dor-O-Matic KIT.1197 Dogging Kit for 2390, 1790, 1690 Series Exit Devices is a very simple and straightforward procedure and I have detailed the common steps for replacement and explanation in the video link below:
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Is there a follow up question that we can perhaps attempt to answer? We take deep pride in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
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Q: Is jsut the green retaining clip available or do you have to buy the whole kit?
A: The retaining clip is not available as a stand alone item.