consumerschlage@allegion.com 888-805-9837
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As an update I did also receive the following information:
Good Afternoon, Thank you for reaching out to Schlage Support! I would be happy to assist. The part number for the keypad membrane is F206-458. Please let me know if you have any additional questions or concerns.
then when we went back to ask for additional information Schlage again confirmed the the following message:
Per [name removed] at Schlage Residential: F206-458. This is not a sellable Part Number If this is a defective issue, the homeowner will need to take a picture of the lock and send it to the following email address with a detailed explanation. ConsumerSchlage@Allegion.com