Q: Do we have this in black? Gordon at 616-250-[removed] is interested, but in black.
A: I’m sorry but no they are not.
Is there a follow up question that we can perhaps attempt to answer? We take deep pride in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: Can this product ship via UPS?
A: Certainly the Richelieu 560510 PVC Tambour Slats - Aluminum Finish
can ship UPS Ground service, albeit costly as a result of the length surcharge.
Q: Do you offer a rough cutting service, say cut in half to ease shipping costs?
A: Unfortunately the answer is no - the factory is unwilling or unable to trim this material prior to shipping.
Q: Can this product be used outside? Is it weather resistant?
A: I do not have any experience with the
Richelieu 560510 PVC Tambour Slats - Aluminum Finish
being used in an exterior application however the fact that it is PVC wouldn't leave me to believe that it might be reasonably fit for exterior use.
Q: I wanted to check with you if Richelieu 560510 is a REACH and RoHS compliant product? If possible, could you share the reports/ test certificates with us?
A: Richelieu has provided the following response:
I checked our website and could not find any information regarding those compliance certifications.
We are considering this matter closes because if Richelieu cannot tell us the answer, no one can.