Q: Is this item still available? I cannot locate it on your site.
A: It is in our ordering system so it will show up when you order it. This is currently an item we can ship to you.
Is there a follow up question that we can perhaps attempt to answer? We take pride deep in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
A: There is absolutely nothing published on this item on the CRL site except for a reference to the Jackson 20-879 CRL Side-Load Arm Replacement Hardware (this is a bolt package). I then contacted CRL (Jackson) and asked:
is there any published description / drawing you have on this item?
They responded:
No we do not.
To which I asked:
Can you tell me which closer this is used for?
To which they replied:
It is a side load arm that can be used on any of our overhead concealed closers.
We take deep pride in our technical expertise, as we know it separates us from our competition. However we are frustrated when a vendor cannot provide us actual details as it prevents us from creating a distinction in the market place for our company thought the process of edification for us both.
Here is what I can tell you:
I know this is a side load arm.
I know it is used with the current crop of Jackson / CRLaurence overhead concealed door closers.
I have a video seen here that gives dimensions properties of the arm:
Click Here
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.