Turn the Ratchet either direction when the door is in a closed position just a couple of clicks. Then open the door to see if you turned it the correct direction If you don’t tension, turn the ratchet in the opposite direction with the door closed then open the door and adjust the tension to your liking. If you put too much tension on it, you risk breaking the spring. And it doesn’t need to be too strong because of older people who are not as strong.
Remember, just 2 or 3 clicks in either direction will be enough.
Please report back to us your success.