Q: Is there a rest button and if not - what is the reset procedure? Cycle the power?
A: Cycling the power will “reset” the controller if there is some type of internal failure. However, it will not reset all of the setting to default. The Falcon units do not feature a full reset but this can be accomplished by manually resetting all of the switches and potentiometers as in page 7, section 5b in the instructions and setting the Delay and Push-n-Go jumpers to “Off” (Page 9).
the link to the manual is here:
Download File
Is there a follow up question that we can perhaps attempt to answer? We take deep pride in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: What activates the door operator? Fire rated doors must latch with a latchset of lockset so how is the door released when the operator is activated?
A: That's a great question - thank you for asking. Please review the installation instructions and specifically the 11th page as seen here:
Download File
Depending on the device and the requirements of the circuit you will connect your electric lock or your electric latch retraction exit device or your electric strike or whatever other listed and labeled means that is providing you the latching requirement of your fire-rated door to your common or you're normally open or normally closed relay on the circuit board.
Please do not hesitate to follow up with additional questions.
Q: Why would a Falcon 8200 Series operator be blowing the fuse?
A: If the Main AC fuse is blowing, the control box is defective and needs to be replaced. The "Main Fuse" is a (5x20MM) 1 Amp Slow Blow fuse.
If the 12VAC fuse is blowing, verify they are not trying to power a strike or maglock form the operator as the 12 VAC output is only rated for at 0.25 Amp. The "12 volt "Low Voltage Fuse" is a (5x20MM) 1/4 Amp Fast Acting fuse.
Q: Does Falcon provide an On/Off switch for the 8200 series operator?
A: The Falcon 8200 operator is not available with a factory supplied on/off switch. If required, it must be supplied by others.
Q: Do you have a wiring diagram for the 110v main power supply?
A: The wiring diagram for the Falcon 8231 8200 Series Auto Operator - Standard Arm, Aluminum, Pull Side can be reviewed here:
Download File
And the entire set of installation instructions can be reviewed here:
Download File
Q: For the falcon 8231 is the belt a product that you folks sell as a serviceable item?
A: According to the manufacturer:
Unfortunately, the belt on these units is not an individually available item. If there is a problem with the belt (worn, broken, loose) then the motor gear will have to be replaced.
And when the manufacturer states “motor gear” they actually intended to state the part number
Falcon 8230-3454 Auto Operator Parts - Motor Gearbox Assembly
as seen here:
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A link to the manufacturer's installation instructions can be reviewed here for your reference:
Download File
I have sent a quote to your email for this product for your review.
Q: What is the part number for the Falcon 8200 (8230/8240) series operator control box?
A: The Falcon 8200 Series control box can be ordered as either an 8230-3462 as seen here:
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or an 8240-3462 as seen here:
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They are the same part.
Q: What is the input / output of the 8200 series operator?
A: INPUT -- 120 volts AC @ 1 amp.
OUTPUT -- 12 volts AC @ 0.25 amp (1/4 amp)
Q: Why would a Falcon 8200 operator have an inconsistent opening?
A: An inconsistent opening is normally caused by the arm not being installed correctly. The arm must be installed while the operator gearbox is in the full open position, and the door at 90° open position.
The following step are used to properly install the arms on the Benchmark 9100 Series and Falcon 8200 Series operators.
1. Make sure the Operator Power is connected and the operator turned on.
2. Install a jumper across the control box Main Act and Main Act Com.
3. The operator motor will activate and drive to the Full Open position, and remain there.
For Push Arm Installation:
4. Open the door to 90°, and attach the Main Arm to the operator spindle at 90° to the opening (+/- 10°) with the 8mm socket head screw.
5. Remove the arm locking screw from the Rod & Shoe. Attach Rod & Shoe to door. Insert rod into forearm tube and reinstall the arm locking screw loosely. With the door open to 90°, tighten the arm locking screw.
6. Undo the jumper that is across main activation inputs and let the door shut. After the door is closed, attach the actuators. Momentarily push the actuator, the door should open to 90, stay open for 5 seconds at least and then close.
For Pull Arm Installation:
4. Slide the pull arm roller into the track, then insert a track end cap on each end of the track and install track to door.
5. Attach the Pull Arm to the track roller with the roller locking screw and to the operator spindle loosely with the 8mm socket head screw. Open the door to 90° and tighten the 8mm socket head screw.
6. Adjust arm if required. Due to the mesh of the arm to operator spindle, the door may be open to slightly more or less than 90°. To adjust arm, remove arm adjustment screws, push door open to 90° and reinstall arm screws.
7. Undo the jumper that is across main activation inputs and let the door shut. After the door is closed, attach the actuators. Momentarily push the actuator, the door should open to 90, stay open for 5 seconds at least and then close.