Q: can this lock be keyed on both inside and out
A: Possibly - but what is the purpose of the inside cylinder? Are you looking for cylinder dogging?
Is there a follow up question that we can perhaps attempt to answer? We take pride in our technical expertise so don't hesitate to ask.
Please reply to this email or contact our sales department here:
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if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: This is in response to the reply from my question yesterday. The hardware is for use on a school and will be used for a lockdown situation in the event it becomes necessary. Rather than stepping outside it can be locked from inside the same as a classroom security lock.
A: This is an exit device and this model specifically is Exit Only (EO) and therefore has no provision whatsoever for entry from the pull side of the door.
Is you potential application such that you want free ingress until you disable this via a key on the inside (egress)?
Is this a fire rated door and can you tell me what type of door this is (steel, wood, aluminum).
Is there a follow up question that we can perhaps attempt to answer? We take pride in our technical expertise so don't hesitate to ask.
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: Sending picture from door that says Dor-0-Matic Series 1690. We are looking specifically for the key assembly for this door. We can’t get the key into the key slot, so we need a replacement for that part.
This is the key, the lock cylinder, and the assembly parts of the panic bar. Beyond this, I have no idea of what else we can provide. I'm really perplexed that it is so difficult to pinpoint the proper part. All we need is the lock cylinder that the key gets inserted into to unlock the door.
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A: I understand from our conversation that you actually partially disassemble the cylinder even removing some of the pins. Removing the pins of course would prevent the cylinder from working correctly most likely and we discussed a replacement piece of hardware which can be reviewed here:
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Simply put, a replacement cylinder altogether would be the quickest and least expensive way to proceed.
Thank You: Richard
Q: How is HB achieved on the 1690 device?
A: Install the pinion cam at the top of the retractor per Figure 7-3 in Step 7 of 1690 Instructions as seen here:
Download File
Q: I need help identifying and purchasing the part circled in the attached as seen here:
Download File
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Let me know if you have any questions.
A: The trouble is is that it's just not called out as a part number on the exploded parts drawing as seen here:
Download File
However per tech support, there was a design change on this part years ago (2005). The part number was “BRKT.156” as seen here:
Click Here
Q: When did Doromatic change the 1690 dogging assembly?
A: The old style dogging design was only supplied for the first year and only through Kawneer. This change occurred in 1991.
Q: I CAN'T FIND ANY INFORMATION ON THE 6 SCREWS IN THE BACK OF THE 1690 SERIES. CAN YOU HELP? PLEASE SEE THE ATTACHED IMAGES:
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A: There are screws on the back of the 1690 series device.
Two of them to hold in the KIT.1197 dogging mechanism as seen here:
Click Here
The other 4 are to attached the push bar anchor brackets and have a part number SCREW.1114 as seen here:
Click Here
With a Parts Drawing for the entire device as seen here:
Download File
Q: How far can the 1690 series Doromatic be cut down?
A: A standard 1690 device can be shortened by 6" per page 12 of the 1690 instructions as seen here:
Download File
Q: Why are my 1690 device bottom rod are dragging?
A: Required top and bottom rod adjustment.
Top rod possibly is adjusted too short and not lifting the rod far enough to engage the latch retention which would cause bottom rod to drag floor after pushpad is released.
Adjust rods per step 5 of 1690 Instructions as seen here:
Download File
Q: Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?
A: There is no conversion kit to add EL or ED to an existing 1690 or 1790 series device.
All of the components are built into the device, since the device does not have a separate baseplate.
You will need to replace the complete device (order the same description as existing device with the EL or ED prefix added).
Q: What is the part number for the 12" rod to make this device work on a 8 foot tall door?
A: The top rod for the SU latch for an 8 foot tall door is the 4270100018