Q: What size are these gaskets?
A: The response from CRL is:
Thank you again for the opportunity to provide your company with a service. Unfortunately we do not have any technical information on this product. I would be able to sell you a single part as a sample for review.
Please feel free to contact me directly if you have any further questions.
Please let us know if there is anything else we can help with.
Q: Can you give me the deminisions of the gasket. The pinnacle hinge gasket i need is 3.5 inches by 2 1/8
A: Please see the rough sketch for these dimensions:
Download File
Please let us know if there is anything else we can help with.
Q: Okay so every site in the known universe says I will get one thick and one thin gasket...................Why? What for? Does one go in the inside and one on the outside? Thick on the bottom, thin on the top? How do I install these things??
A: There are two thicknesses of gasket to account for your glass thickness. If you have 3/8" glass versus 1/2" glass you can understand how the thickness of the gasket must account for this.? Also - you get two of each in the pack.
Q: Okay thank you. That is not intuitive and the site page didn't say anything about it when I ordered. Admittedly I didn't use the site you linked so that is helpful. I guess I need to order another set.
A: Your welcome - Is there a follow up question that we can perhaps attempt to answer? We take deep pride in our technical expertise (something Amazon can not provide) as we know it separates us from our competition, so don't hesitate to ask.
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