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Order Processing

The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time and does not include transit time.

www.absupply.net /Architectural Builders Supply Inc. always sends an automated email to confirm receipt of your order. In addition, we endeavor to send a personalized email response providing you with an anticipated shipping lead time (the time it will take to get the item in your hands). Please refer to this email for your anticipated lead time, including transit time. Once your order has shipped from our warehouse, we will update your customer order profile with the tracking number. You can log into www.absupply.net and track the shipment

Because our inventory is stocked in several warehouses, certain orders may ship from one or more locations. In this case, we do not usually receive the tracking data, and therefore cannot always update the tracking number in the customer order profile. In this case you may send an email to [email protected] or call 1-877-631-9411 to obtain current information regarding your order.

If for any reason you do not get either an automated response or a personalized email confirmation of you order, please contact www.absupply.net / Architectural Builders Supply Inc. customer care immediately at 1-877-631-9411

Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card.

Orders placed on the weekend or on a holiday will begin payment processing the next business day.

Orders for in-stock items that are eligible for same-day shipping must be received before your local time of 2:00 p.m., pending payment processing.

Order lead time is the length of time it will take us to validate your credit card, process the paperwork of the order, assemble the right products and package your order. Shipping time is the length of time it will take for the package to travel from our warehouse to your shipping address. www.absupply.net /Architectural Builders Supply Inc. makes every effort to ship your product according to the estimated lead times provided in your personalized email order confirmation after checkout.

The estimated lead times are in business days (Monday through Friday), excluding Federal Reserve holidays. Lead times will begin the following business day for orders placed and credit cleared after 2 p.m. CST.

Although every effort is made to ship your order according to the lead time provided, shipping dates may change due to changes in supply. If the lead time changes, www.absupply.net /Architectural Builders Supply Inc. will contact you via email and provide a revised shipping estimate. Unanticipated changes in supply can affect product availability.

We are pleased to offer products that are custom-configured to your specifications, and we encourage you to review your order carefully. Since the product is built to your specifications, the order cannot be changed, modified, or canceled once your order is in production.
Your total price will include the price of the product(s), shipping charges and applicable sales tax unless noted otherwise.
www.absupply.net /Architectural Builders Supply Inc. endeavors to offer you competitive prices and excellent customer service on our products.

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