Q: What is the rough opening and over dimensions of the SPT-12?
A: The template showing all this information is to be found here:
Click Here
If there is anything else - please let us know.
Q: Hello, we are trying to install a gasket and door stop inside the door of the spt -12 passthrough for a better seal, but the contractor cannot drill a hole through the box. He is using colbalt bits but it is taking an hour to get a hole drilled. Any suggestions? he has never seen such tough steel. Thanks
A: that is stainless steel - very very difficult to drill through - I would suggest using self adhesive gasketing such as:
Click Here
which I have in stock and can ship immediately.
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: I need a dimention to the top of the door pull (loop type)
A: Please clarify your question please.
Q: The pass through we order has a loop handle pull instead of a round knob. I need the dimension to the top of this style handle
A: Are you referring to an order you have already placed. If so, have you already received it?
Q: No, it will be for (address removed).
A: Is the model that you are considering ordering the SPT-12 and if not which are you considering. Then what specific information are you requesting?
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: Is the MS in the part number SPT-12 MS of any known significance to you?
A: That indicates a modified unit made for (project name reference removed). The primary difference is a different handle and some special labels and a higher cost.
It appears that the MS has been picked up by other architects on other projects, perhaps not realizing it was a custom unit. In any case, most people find that they really just want a standard unit.
If you want the modified units, let me know what depth and I can get you a price.
Is there a follow up question that we can perhaps attempt to answer? We take pride in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.
Q: Can the cabinet be locked from only one side? i.e. When the outside door is closed it cannot be opened again from the outside unless the outside door is unlocked from the inside.
A: This unit features a Door Interlocking System which is intended to prevent both doors from opening at the same time. You can indeed lock one door (assuming you have ordered a key lockable unit) however you can always open the opposite side door. The summary is this: either door can be opened so long as both doors are in the closed and unlocked position.
Is there a follow up question that we can perhaps attempt to answer? We take pride deep in our technical expertise, as we know it separates us from our competition, so don't hesitate to ask.
Please reply to this email or contact our sales department here:
Click Here
if we can assist you by answering further questions or with entering this order and please let us know if there is anything else we can help with.