LCN 4000 Series
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LCN Door Closers LCN Closers Metal Doors

Frequently Asked Questions

Q: Do you have a distributor in my area?

Currently our corporate headquarters and production facilities are located in Chicago. But, we offer very reasonable shipping rates to all parts of the United States. We deliver every day in the Chicago area, and have shipped as far as Beijing, China.
Q: Do you install?
Yes we do. We provide professional installation of all the items we sell at fair and very competitive rates.
Q: Will you meet me at the jobsite?
Yes we will. Actually, this is the area we excel in. We believe meeting at the jobsite is the best way for you, the customer, to get the correct solution for your needs. Do not hesitate to ask. Our schedules usually allow a professional field consultant to meet at your jobsite within 2 days after request.
Q: How long have you been in business?
ABS has been in business since August of 2001. The owner, Rich Howard, has been working in the door and frame industry since 1990.
Q: Do you offer prefinishing?
ABS offers prefinishing on all the wood doors, wood frames, millwork and even offers final finish painting of metal doors and frames.
Q: Do you make custom doors to fit my existing frames?
Yes we do. We can manufacturer a door for you to fit your existing frame in house and usually within 3-5 days.
Q: What about locksmithing services? Can you offer me a master key for all my locksets?
Absolutely! We can key locksets prior to shipping them to your jobsite or we can key them after they have been delivered. ABS can even key your existing facilities to a new master key. The options are unlimited in the field. Please visit our corporate site for more information at http://abshardware.com/keys.htm
Q: Do you sell fire doors?
ABS not only sells fire rated metal doors, metal frames and wood frames, but we are also able to consult with the client regarding fire door code and requirements.
Q: What is your warranty?
This answer depends on the product you are talking about. For instance, metal doors and hardware carry a one year manufacturers warranty when installed and finished per the manufacturers stated recommendations. However, architectural wood doors carry a lifetime interior warranty. But, any wood door installed on an exterior application carry no warranty. If you have any questions about the warranty on your specific product, contact us. Our warranty statement can be viewed here.
Q: Do I have to be present at the time of delivery?
Yes. The customer or his representative must be present at the time of delivery. ABS provides tailgate delivery service and therefore the customer must be present to receive, check in, and sign for all delivered materials.
Q: Do you sell to the public?
Yes we do! While our client base consists of mostly contractors and other construction related fields, we offer products, services, and expertise to everyone.
Q: If I send you a set of plans, will you do a "take-off"?
Yes we will. We understand your time is valuable and in the interest of eliminating mistakes, Architectural Builders Supply happily performs blueprint reading services. Please forward to us the architectural drawings and sections 8100, 8200 & 8700 from the specifications. Quotes generally require 1 week to perform for average size jobs. Please allow adequate time to perform this "take-off".
 


Toll Free Number 877.631.9411
 

Hours of Operation

Monday – Friday
6 am - 5 pm
Saturday
7 am - 3 pm
 

Email Address
[email protected]

Our Address
5681 Northwest Hwy.
Chicago, IL 60646


Our Telephone: 773.631.9411
Our Fax: 773.631.5339

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