Thanks so much for all your help. The door knobs and rosettes worked perfectly. I'll be ordering 38 more rosettes, 8 privacy knobs, 7 passage and 4 exterior keyed door knobs online."
- Caron C
"I want you to know that I searched the internet for a quality company. I found that your company was the lowest in cost due to free shipping. When your client is on a very tight budget it really helps. I also like the way you receive orders and process them ASAP. You have a great company and since I am an architect I will highly recommend you."
- Bud D
"Thank - you for the fast service. We received the closure today and installed it and works great. thanks again."
- Arthur M
Just to say thanks! They are an almost perfect match to our original 150 year old bolts!"
- Alene S
"Thank you for all of your time and effort.
You are an asset to your company. Even though you were unable to provide me with the answer I hoped for- I still am left feeling like you did everything you could to help me.
Please pass along my appreciation to your supervisors.
Best wishes to you now and always.
- Nancy C
"Thank you for my drip cap. It it perfect! The packaging was great and in tact when it arrived. Thank you again.
- Joyce S
"Richard, the door looks excellent! I expected a much more modest glass,
but it looks much better than in the picture. The door is still waiting
to be stained and installed. It is only then will we be able to
appreciate its full splendor :-)
Thank you so much for impeccable execution! I will not need any entry
doors in the near future, but will certainly recommend your business to
- Gene S
You are the best! I cant tell you how much I value your efforts & going to bat to make this happen. I will definitely be coming to you for more materials in the future – but with much better planning. J
Thank you so much for jumping through these flaming hoops for us.
I / We sincerely appreciate it!!"
- Mike G
Countless ladder ascensions and measurements to make sure it was straight,
centered, not too low and not to high. A template from the Deltana would
have made things easier. So I measure exactly to make sure mortise is in
exactly the right place. I drill, screw it in. I mark the hole and start to
chisel the half circle out and there was a NAIL in the header. If I were a
32nt off, the common nail head would have been where the hole for the bolt
goes. Who would think to look?
Thanks for you answers to my too many questions. Your company was excellent
to deal with."
- Tony N
"My order arrived safe and sound yesterday. I deal with a lot of suppliers and needed to take a moment to tell you that your customer service is second to none in my experience. This was a simple order for some basic hardware- I can’t even tell you why I am so impressed but I am. Richard was a pleasure to deal with on the phone and I felt that both he and your company deserved a pat on the back."
- Jim F
"Amy, I appreciate the time and energy you and Richard put in to help me with this small order. To spent this amount of time on an order this small indicates you are dedicated employees and it is refreshing to see in the business world today. Having worked in Q.C. Eng. for Micro Switch Div. of Honeywell and spent a lot of time with customers for many years I have a greater appreciation for good customer service. Thank you."
- Ralph B
I was very pleasantly surprised when UPS showed up Tuesday evening with my order. Thank you for getting the order delivered in a timely manner. It's nice to know that customer service is alive and well at your company. I called the customer and he is very happy that the installation will take place today. Once again I thank you for your prompt intervention and service."
- Mike C
"Thanks for letting me know!
You guys have been excellent to work with - I'll keep my eyes open for the delivery. No hurry on my side - just needed to know.
Thank you for fast reply."
- David W